Refunds and Cancellations

Contact packs

You may request a full refund if we do not add the paid contacts.

You must send the request within seven days of payment.

Used contacts are not refundable.

Duplicate or incorrect payments

We refund confirmed duplicate charges.

We correct an incorrect charge or refund the excess amount.

Failed payments

Cashfree or your bank usually reverses a failed payment automatically.

Contact us if the amount does not return after ten business days.

How to request a refund

Use the Contact page.

Include your account phone number, Cashfree order number, payment date, amount, and reason.

Do not send bank passwords, UPI PINs, or card security codes.

Refund time

We review complete requests within five business days.

Approved refunds return to the original payment method.

A refund can take seven to ten business days after initiation.

Listings

You may remove your free listing through My Properties.

This policy does not limit rights that Indian consumer law gives you.