Refunds and Cancellations

Listing payments

A paid listing starts after successful payment confirmation.

You may request a full refund if Nakshe does not activate the listing.

You must send the request within seven days of payment.

An active listing is not refundable after Nakshe provides the paid listing period.

Contact packs

You may request a full refund if Nakshe does not add the paid contact credits.

You must send the request within seven days of payment.

Used contact credits are not refundable.

Duplicate or incorrect payments

Nakshe refunds confirmed duplicate charges.

Nakshe corrects an incorrect charge or refunds the excess amount.

Failed payments

Cashfree or your bank usually reverses a failed payment automatically.

Contact us if the amount does not return after ten business days.

How to request a refund

Use the Contact page.

Include your account phone number, Cashfree order number, payment date, amount, and reason.

Do not send bank passwords, UPI PINs, or card security codes.

Refund time

Nakshe reviews complete requests within five business days.

Approved refunds return to the original payment method.

Cashfree states that a refund can take seven to ten business days after initiation.

Cancellations

You may remove your property listing through My Properties.

Removing an active listing does not create an automatic refund.

This policy does not limit rights that Indian consumer law gives you.